Half-Time	Full-Time
Program 1:	Alliant/CSPP-LA	1	0
Program 2:	None	0	0
Program 3:	None	0	0
Program 4:	None	0	0
Program 5:	None	0	0
Program 6:	None	0	0
Program 7:	None	0	0

Postdoc, or Practicum	Number
psychology practicum students	2
psychology postdocs	0
MSW	5
MFT	0

Since 1965, Telecare has been committed to making a difference in the lives of people with serious mental illness. We believe in recovery, and in the human ability and desire to reach its full potential. We have created an environment that puts the client at the center of the organization, and a culture where employees and clients are empowered in achieving their goals. We are a national private for-profit agency, with many non-profit community programs in Los Angeles County. Telecare provides a full spectrum of services. Our programs include acute and sub-acute inpatient services, and community-based care services including assertive community treatment, crisis stabilization, case management and residential programs. Clientele are 18 years and older. All are low income. Approximately 80% of area residents are ethnic minorities. Multidisciplinary, multi-ethnic staff. Telecare ATLAS 7 is a new program in Los Angeles, funded by Mental Health Services Act (MHSA) dollars. Located in Service Area 7, it will serve 116 new clients using a "full-service partnership" model, which offers wrap-around support to individuals to support successful community living. LA Hopes and Opportunities Program (HOP) is an Assertive Community Treatment (ACT) program that provides voluntary services for adults with serious mental illness (SMI) that are homeless or at risk of homelessness. LA HOP supports members in the recovery of life roles and hope for a meaningful life. The program uses objective clinical information to work with members to develop choice-making skills that reduce harm, including clinical risks, and increase personal strengths. Supports are provided when skills are not yet developed. TABS 109, operated by Telecare Corporation, is contracted with the Los Angeles County Department of Mental Health to provide culturally-competent, mental health services to transitional age youth (TAY), adults, and older adults. Under California Assembly Bill 109, our program partners with the California Department of Corrections and Rehabilitation to welcome and assist individuals in returning and reintegrating back into the communities to which they belong. From the first phone call with a referral to TABS 109, we encourage potential members to get a "feel" for our culture. We offer transportation assistance to the member's initial appointment, where the member will have an opportunity to observe our staff dressed casually, as we are cultivating a culture in which there is not an obvious difference in power between members and staff. During this first visit, individuals spend 3-4 hours in our offices seeing the interactions we have with one another, having coffee with us, joking around, etc. It is our experience that individuals who interact with TABS 109 staff in our intentionally relaxed environment are more inclined to actively attend and participate in groups, regularly meet with us in the field, contact us when they are in trouble, etc. Being relatable to members helps them to model the same type of interaction with staff and decreases their fear of being themselves. Telecare Older Adults Los Angeles (OAATLAS) is comprised of Assertive Community Treatment (ACT) teams for Full Service Partnership (FSP) programs and Field Capable Clinical Services (FCCS) for older adults. Our Older Adult (LAOA) team specializes in working with ages 60 and older (FSP) and 55 and older (FCCS) who have severe and persistent mental illness. The goal of the program is to help members stay in the community and live satisfying and productive lives. Our older adult FSPs serve both Southeast Los Angeles and the South Bay area of Long Beach, California and surrounding cities. Services are provided using a psychosocial rehabilitation philosophy that emphasizes building on a member's strengths and desires. Some staff may be mental health consumers in recovery themselves. OAATLAS offers a low staff-to-member ratio and provides 100% of its services in the community. Our members receive group and individual support both where they live and within the communities.

While Telecare has evolved over the years to address the changing needs of the people we serve, our overarching goal remains the same. Our mission is to provide excellent services and systems of care for people with serious mental illness. We exist to help people realize their full potential.

Theoretical Orientation(s) of Staff:

Comments Regarding Theoretical Orientation of Staff

AGENCY ACCESSIBILITY AND DISABILITY ISSUES

Are you familiar with the Americans with Disabilities Act of 1990?	Yes
If not, would you like information?	No
Is the agency wheelchair accessible?	Yes
Do trainees have access to computers to do their paperwork?	Yes
Has there been a student/intern/trainee with a disability at the agency within the last five years?	No
Are there any training staff with disabilities at the agency?	Yes
Has the agency provided in-service training on disabilities in the past five years?	Yes

Comments on agency accessibility: